Shipping policy
1. Shipping Coverage
We currently offer shipping across all Emirates within the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
2. Processing Time
All orders are processed within 3–5 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
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Standard Delivery: 3-5 business days
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Remote Areas: 5–7 business days
Delivery times may vary during sale periods or holidays.
4. Shipping Charges
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Free Shipping on selected products or orders above a certain amount (if applicable).
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Standard delivery charges will be displayed at checkout (if applied).
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across the UAE. Please ensure the correct shipping address and contact number are provided for smooth delivery.
6. Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details.
7. Delays
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions or courier issues.
8. Contact Us
If you have any questions regarding shipping, please contact our support team via email or WhatsApp.